On some Android devices, tracks may cut in and out or have noise during playback.
■ Affected Devices
・Xperia 10 III
・arrows We F-51B
・Redmi 10A
・Redmi Note 10T
・OPPO A54 5G
We are currently investigating this issue and apologise for any inconvenience.
As we look into the problem, please try the following to reduce the frequency of this issue.
・ Do not download other tracks while playing a track at the same time.
・ If your device has a fingerprint sensor, do not touch the sensor during track playback.
・ Reduce the amount of data in 'My Music'.
1. Remove tracks or playlists from your Favourites.
2. Remove downloaded tracks or playlists.